ICICI Bank Recruitment 2025 – Relationship Manager (Phone Banking)
ICICI Bank is inviting applications for the Relationship Manager – Phone Banking position across India. This role involves addressing customer queries, promoting banking products, and ensuring high-quality service. Interested candidates can apply online through the official ICICI Bank Careers portal.
Job Details
- Post Name: Relationship Manager – Phone Banking
- Job Type: Relationship Management
- Experience Required: 0 – 8 Years
- Job Location: Pan India
- Application Mode: Online
- Industry: Banking & Financial Services
- Salary: ₹30,000/month
- Qualification: Any Degree
- Age Limit: Not Mentioned
- Last Date to Apply: 30 April 2025
Roles & Responsibilities
✔️ Address and resolve customer inquiries over phone calls.
✔️ Suggest banking products based on customer needs.
✔️ Work in collaboration with different teams to enhance customer experience.
✔️ Follow compliance guidelines and maintain security protocols.
✔️ Provide excellent customer service and ensure satisfaction.
Eligibility Criteria & Required Skills
📌 Education: Any graduate, including MBA or Engineering degree holders, with relevant experience in customer relations.
📌 Communication: Strong verbal and written communication skills.
📌 Customer Focus: Ability to assess customer needs and offer suitable solutions.
📌 Team Player: Comfortable working with multiple teams to enhance service delivery.
📌 Proactiveness: A problem-solving mindset and initiative-driven approach.
Key Qualities for Success
✔️ Strong interpersonal and communication skills
✔️ Ability to understand customer concerns and provide solutions
✔️ Comfortable working in rotational shifts
✔️ Good problem-solving and execution skills
✔️ Self-motivated with a proactive attitude
How to Apply?
- Visit the ICICI Bank Careers website: icicicareers.com
- Search for "Relationship Manager – Phone Banking" job listing.
- Click Apply Now and complete the online form.
- Upload the required documents and submit your application.
Important Links
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